OUR DIRECTOR

ERIN HEYSED LLB, BMgt

Erin prides herself on having diverse & significant educational training, a solid foundation of sector knowledge, and hands on experience managing both not-for-profit and profit organisations.

Her Passion drive her to Disability Support

She is a dedicated practitioner who continues to expand her knowledge of current NDIS best practices through collaboration, professional development & working on an ongoing basis with a network of diverse clients.

The experience of having a loved one with a disability within her immediate family was her reason for entering the sector passionately 15 years ago, and continues to be the driving force behind assisting her clients to effectively transition to the NDIS and in turn provide positive, goal based outcomes for their client cohort.

Consultancy Services

Registration & Audit

From desktop audit & navigating the registration requirements, to ongoing compliance with the practice standards, Erin can simplify the process and guide you with ease from start to finish. She has also recently developed a pre-audit program, which assists organisations to manage their quality system by breaking down the practice standards and working on one topic at a time in a systematic way, to implement effective continuous improvement.

Policies and Procedures

Erin has written a number a policy and procedure manuals for her clients, including; plan managers, support and accommodation providers, support coordinators and un-registered providers, Life Enrichment Program. All of which have been deemed compliant against the practice standards and can be customised to best suit your organisation. Manuals are affordable for small providers, and range in price from just $1500 to $3500 depending on the registration groups your organisation delivers.

SUPPORT SQUAD SUPERSTAR POSITION: Director / Consultant

In another life, I'm pretty sure I was Italian, I would happily eat pasta three meals a day!
If I won the lottery tomorrow, I’d keep doing what I’m doing, and share the money to change the lives of everyone I love.
The best piece of advice I've ever been given is “don’t judge a book by it’s cover”.
What advice would you give a candidate who wants to join our team of superstars? Once you start working in our sector, you will never look back. There is nothing better and more inspiring than being able to help people
If I weren't so damn good at my job, I would be learning how to producing wine… I’d love to retire on a small vineyard / hobby farm one day.
I have a sassy, chubby little bulldog as a pet, who is also the boss of our house!
What's the most inspiring part of your job? Seeing both our clients and team of staff happy
If I were a superhero, my superpower would be teleporting because I spend a lot of time on the road.
When I was 5, I was pretty sure I'd be working at an ice cream shop, because I was convinced that I would be paid in ice cream and wouldn’t need anything else in my life.

I pride myself on being approachable and a great communicator, with the ability to translate complex pieces of legislation and rules in a way which clients can understand and implement effectively

-Erin Heysed

Director & Consultant