Team

Meet our awesome team

Support Squad is made up of NDIS experts with a broad range of qualifications and skills, and the majority of us have lived experience of disability.

We actually care, and you'll not find a better bunch working in the NDIS space.

Lahra

Chief Operations Officer

Lahra

Chief Operations Officer

0466620753

lahraclifford@supportsquad.org

Lahra's friendly disposition, knowledge of the NDIS and "nothing is too hard" attitude has made her very popular with our clients from the outset. She thoroughly enjoys the role and satisfaction that comes with it from assisting clients to work towards their life long dreams. She is situated primarily in the North, and works from the Gawler region, to Prospect and everywhere in between. Her specialty is working with psycho-social and intellectual disability clients with varying and complex needs. Lahra has recently been promoted to the position of Chief Operations Manager where she will be primarily managing the team.

SUPPORT SQUAD SUPERSTAR POSITION: Chief Operations Officer / Support Coordinator

1. In another life, I'm pretty sure I was a plant because I am obsessed with them, you can never have too many!

2. If I won the lottery tomorrow, I’d start a cattery.

3. The best piece of advice I've ever been given is think before you speak.

4. What advice would you give a candidate who wants to join our team of superstars? Do it! This is the most enjoyable and rewarding work environment.

5. If I weren't so damn good at my job, I would be a Real Estate agent, I love looking at houses.

6. I have a lot of cats as pets.

7. What's the most inspiring part of your job? To know that I am helping to influence positive life changes.

8. If I were a superhero, my superpower would be teleporting because I could travel everywhere!

9. When I was 5, I was pretty sure I'd be stylist when I grew up, because I had a strong interest in fashion – who doesn’t love a cow hide skirt!

Emma

NDIS Specialist Support Coordinator

Emma

NDIS Specialist Support Coordinator

0447681332

emma@supportsquad.org

Emma has recently finalised her Social Work Degree, and has joined the Support Squad team as a Specialist Support Coordinator. She is highly efficient, has exceptional communication skills and an approachable, outgoing nature. She is fiercely passionate about assisting clients to maximise their NDIS funding outcomes and achieve personal goals. She is situated in the outer suburbs of the city and has capacity to take on new clients being that she has only recently started with Support Squad.

Superstar Position: Specialist Support Coordinator

1. In another life I’m pretty sure I was a bird.

2. If I won the lottery tomorrow, I’d start a coffee company. And, you know, keep working here.

3. The best piece of advice I’ve ever been given is: you only get out of life what you put in.

4. What advice would you give a candidate who wants to join our team of superstars? Learn to roll with the unexpected and be persistent!

5. If I weren’t so damn good at my job, I’d probably be a teacher.

6. I have a Labradoodle named Jasper as a pet.

7. What is the most inspiring part of your job? Seeing clients making the most of their NDIS plans.

8. If I were a superhero, my superpower would be to fly.

9. When I was 5, I was pretty sure I’d be a fashion designer when I grew up because I had a drawing pad that I used to create different looks.

Marie

NDIS Support Cordinator

Marie

NDIS Support Cordinator

Marie has extensive experience working as both a Case Manager and Health and Well Being Coordinator. She is motivated and passionate about supporting people with disabilities and to help their families to be as independent as possible. Marie is currently on maternity leave and will be returning in January 2022. We wish her all the best with her new little bundle of joy!

Sarah

NDIS Support Coordinator

Sarah

NDIS Support Coordinator

0456785266

sarahgroch@supportsquad.org

Sarah personifies the voice of Support Squad in her own passionate style and prides herself (quite rightly) on her research skills and fact-finding ability. Mother of two sets of twins, (yes, you read right, TWO) and with one son on the spectrum, Sarah's lived experience of disability shines through in her work and she is a highly skilled and organised coordinator. She began her NDIS career in the plan management world and has a more than impressive understanding of the price guide, and as a result, has quickly become an indispensable part of the team.

SUPPORT SQUAD SUPERSTAR POSITION: Support Coordinator

1. If I won the lottery tomorrow, I'd start a disability education centre. And, you know, keep working here.

2. The best pieces of advice I've ever been given is always trust your gut, never back down from what is right and stand strong even when you stand alone.

3. What advice would you give a candidate who wants to join our team of superstars? This is not a job, it is a commitment to assist and support people that need you. Be prepared to be a staunch advocate and have a doctorate in deciphering NDIS lingo, strong ethics, and multitasking,

4. If I weren't so damn good at my job, I'd probably be bored, unfulfilled and living in a treehouse.

5. I have a Miniature Bull Terrier, dwarf rabbit, turtle, angel fish, and three parrots as pets.

6. What's the most inspiring part of your job? Meeting and supporting my clients. Understanding their view of the world, learning about their lives, and watching them achieve their goals.

7. When I was 5, I was pretty sure I'd be a criminal profiler when I grew up, because I wanted to study serial killers.

Nikki

NDIS Support Coordinator

Nikki

NDIS Support Coordinator

0473 367 070

nikki@supportsquad.org

SUPPORT SQUAD SUPERSTAR POSITION: NDIS Support Coordinator

1. In another life, I’m pretty sure I was – a polar bear, I love the snow!

2. If I won the lottery tomorrow - I’d start a natural health and wellness hub

3. The best piece of advice I’ve ever been given is – trust your gut instinct!

4. What advice would you give a candidate who wants to join our team of superstars? – Its such a supportive and fun work environment, you’ll love it!

5. If I weren’t so damn good at my job, I’d probably be – living in Hawaii surfing in the sun and eating fresh fruit all day long

6. What’s the most inspiring part of your job – meeting with my clients and helping them get the most out of their NDIS plan.

7. If I were a superhero, my superpower would be – teleporting so I could travel the world.

8. When I was 5, I was pretty sure I’d be – some sort of teacher because I couldn’t help myself but boss people around (how embarrassing haha)

Josh

NDIS Support Coordinator/Holiday Experiences Coordinator

Josh

NDIS Support Coordinator/Holiday Experiences Coordinator

0447681991

josh@supportsquad.org

Josh is the first male to join the Support Squad team to keep all the ladies in check! (good luck Josh) All jokes aside, Josh's friendly and good nature, keen eye for detail and high level of efficiency makes him very popular with our clients and well known for getting the job done with ease. Josh grew up with a family member who has a disability, who to this day he absolutely treasures and loves spending time with. He is grateful for their close relationship, and, he is the reason why he feels so passionately about supporting people with a disability.

Support Squad Superstar Position: Holiday Experience Coordinator / Support Coordinator

1. In another life, I’m pretty sure I was a giraffe – I’ve kept some of the height!

2. If I won the lottery tomorrow, I’dopen a Bunnings Franchise. And, you know, keep working here.

3. The best piece of advice I’ve ever been given is perception is the key to happiness – think positive!

4. What advice would you give a candidate who wants to join our team of superstars? The awesome people you meet and the things you will learn will amaze you! It’s a fantastic career!

5. If I weren’t so damn good at my job, I’d probably work at Bunnings – I could spend hours there! Who doesn’tlove Bunnings!

6. I have a dog named labradoodle and a cat as pets.

7. What is the most inspiring part of your job? Seeing the joy on participants faces when we assist them to pair with the right supports and watch them build their capacity!

8. If I were a superhero, my superpower would be invisibility.

9. When I was 5, I was pretty sure I’d be a singer, when I grew up because I liked singing but sounded terrible, unfortunately.

Tanya

Finance Administrator

Tanya

Finance Administrator

0468928025

tanya@supportsquad.org

With a career spanning a range of different industries including the motor vehicle industry and customer service, Tanya comes to us as an administration, customer service and Finance Administrator all-rounder with a passion for helping those with disabilities achieve meaningful lives. When she’s not being an invoicing guru and working hard to keep the finances in check, she is supporting her three young children and their hectic school / kindy / play date schedules. Tanya is an indispensable part of our team and does an amazing job at maintaining a healthy work/life balance!

SUPPORT SQUAD SUPERSTAR POSITION: Finance Administrator

1. In another life, I’m pretty sure I was a tiger, hear me roar (actually hear me snore) lol

2. If I won the lottery tomorrow, I’d start an event company.

3. The best piece of advice I’ve ever been given is “make every day count”.

4. What advice would you give a candidate who wants to join our team of superstars? Be open and honest and ready for a challenge

5. If I weren’t so damn good at my job, I’d probably be travelling the world

6. I have no pets, but I do have three beautiful children.

7. What is the most inspiring part of your job? Satisfaction of helping people with disabilities achieve greater things in life.

8. If I were a superhero, my superpower would be to be able to read minds.

9. When I was 5, I was pretty sure I’d be a hairdresser when I grew up, because I cut all of my barbie’s hair off and thought they looked great

Elise

Inclusion Support Worker

Elise

Inclusion Support Worker

SUPPORT SQUAD SUPERSTAR POSITION: Inclusion Support Worker

1. In another life, I'm pretty sure I was a cat…..I like to sleep all day!

2. The best piece of advice I've ever been given is always try your best.

3. What advice would you give a candidate who wants to join our team of superstars? It’s the best job in the world! I love coming to work every day it’s so much fun.

4. I have two cats, Calvin and Oscar as pets. I also take care of the two pet rabbits at Support Squad, Pepper and Spice.

5. What's the most inspiring part of your job? I get to help people learn new things and make them happy.

6. If I were a superhero, my superpower would be being able to fly, because I don’t like walking!

7. When I was 5, I was pretty sure I'd be working at a vet or the zoo, because I love animals.

Trysten

NDIS Support Coordinator

Trysten

NDIS Support Coordinator

0447 681 064

trysten@supportsquad.org

SUPPORT SQUAD SUPERSTAR POSITION: NDIS Support Coordinator

1. In another life I’m pretty sure I’d be a Butterfly because I value independence and freedom

2. If I won the lottery tomorrow - I’d start a holiday resort for cancer patients and their families, and keep working here of course!

3. The best of advice I’ve ever been given is from a 106 year who said keep moving in life, keep going!

4. What advice would you give a candidate who wants to join our team of superstars? - That this is such a fun and positive team that will fill your day with giggles! (and chocolate)

5. If I weren’t so damn good at my job, I’d probably be working for David Attenborough 😊

6. I have a plant as a pet!

7. The most inspiring part of my job is being able to support participants and seeing them smile.

8. If I were a superhero, my superpower would be - Healing, Health & Happiness

9. When I was 5, I was pretty sure I’d be a Nurse when I grew up because I enjoy helping others

Zach

Program Coordinator

Zach

Program Coordinator

0473 128 883

zach@supportsquad.org

1. In another life, I’m pretty sure I was: Holding down the fort somewhere.

2. If I won the lottery tomorrow I would: Invest, move to Utah and give everyone in my family some money.

3. The best piece of advice I’ve ever been given is: My mum said this to me when I was younger “Do the things others won’t to get the things others don’t”.

4. What advice would you give a candidate who wants to join our team of superstars? To be confident and bring good energy to the team.

5. If I weren’t so damn good at my job, I’d probably be: Hard question. There’s lots of things I would do, make music, play sport and maybe study something else. Actually, I would work at the Zoo.

6. I have an English mastiff named Augustus as pet.

7. What’s the most inspiring part of your job: I really enjoy helping people be there best. Coming from a family that works in mental health/Disability, I’ve learnt over the years that everyone deserves a chance to learn and a chance to enjoy their life.

8. If I were a superhero, my superpower would be: Whatever Venom and spider have.

9. When I was 5, I was pretty sure I’d be: A professional basketball player but I learnt very quickly that I wasn’t going to be tall enough.

Connor

NDIS Support Coordinator

Connor

NDIS Support Coordinator

0476 486 402

connor@supportsquad.org

1. In another life, I'm pretty sure I was a tortoise

2. If I won the lottery tomorrow, I'd start a pizza franchise. And, you know, keep working here.

3. The best piece of advice I've ever been given is “treat others the way you would like to be treated”

4. What advice would you give a candidate who wants to join our team of superstars? Be prepared for Lahra’s mediocre jokes!

5. If I weren't so damn good at my job, I'd probably be working in education

6. What's the most inspiring part of your job? Seeing clients get the most out of their NDIS plans and achieve their goals!

7. If I were a superhero, my superpower would be teleportation

8. When I was 5, I was pretty sure I'd be a police officer when I grew up, because I wanted to help people.

Rebekah

NDIS Support Coordinator

Rebekah

NDIS Support Coordinator

0482 840 372

bec@supportsquad.org

SUPPORT SQUAD SUPERSTAR POSITION: NDIS Support Coordinator

1. In another life, I’m pretty sure I was: a monkey!

2 . If I won the lottery tomorrow I would start a: wildlife sanctuary to look after sick or injured animals…and you know, keep working here.

3. The best piece of advice I’ve ever been given is: Live, Laugh, Love!

4. What advice would you give a candidate who wants to join our team of superstars? Be prepared to work with an amazing, funny and supportive team.

5. If I weren’t so damn good at my job, I’d probably be: nursing or teaching, so I could still be helping people!

6. I have a bunny as a pet.

7. What’s the most inspiring part of your job: Getting to meet new people and supporting them to get the most out of their NDIS plans!

8. If I were a superhero, my superpower would be: teleportation!

9. When I was 5, I was pretty sure I’d be: a vet or actor, because I love animals and movies, and wanted to see myself on tv!

Chelsea

NDIS Support Coordinator

Chelsea

NDIS Support Coordinator

0482 619 098

chelsea@supportsquad.org

SUPPORT SQUAD SUPERSTAR POSITION: NDIS Support Coordinator

1. In another life, I’m pretty sure I was: a sloth – because they just sleep and eat!

2 . If I won the lottery tomorrow I would start a chocolate company!

3. The best piece of advice I’ve ever been given is: never make assumptions.

4. What advice would you give a candidate who wants to join our team of superstars? Be a good person that wants to learn

5. If I weren’t so damn good at my job, I’d probably be: a zookeeper

6. I have a dog called happy as a pet.

7. What’s the most inspiring part of your job: helping people

8. If I were a superhero, my superpower would be: mind-reading

9. When I was 5, I was pretty sure I’d be: a dancer, because I enjoyed dancing

Jo

Program Coordinator

Jo

Program Coordinator

0473 128 883

jo@supportsquad.org

SUPPORT SQUAD SUPERSTAR POSITION: Program Coordinator

1. In another life, I’m pretty sure I was: a butterfly – free spirited and land wherever please

2. If I won the lottery tomorrow I would: start an animal sanctuary

3. The best piece of advice I’ve ever been given is: always be true to yourself and don’t change for anyone.

4. What advice would you give a candidate who wants to join our team of superstars? Bring your personality and let it shine!

5. If I weren’t so damn good at my job, I’d probably be: the travelling nomad, travelling the world as a national geographic photographer.

6. I have a dog named Jack and 5 cats as pets!

7. What’s the most inspiring part of your job: improving the lives of others and the smiles that come along with it!

8. If I were a superhero, my superpower would be: teleportation, then I could make the past better.

9. When I was 5, I was pretty sure I’d be: singer on young talent time, because who doesn’t think they have the best voice at 5!

Jordan

Compliance Officer

Jordan

Compliance Officer

jordan@supportsquad.org

SUPPORT SQUAD SUPERSTAR POSITION: Compliance Officer

1. In another life, I’m pretty sure I was a race car driver!

2. If I won the lottery tomorrow I would…… How much we talking?

3. The best piece of advice I’ve ever been given is: If you truly want something badly that it consumes you, it will come to you! Because if you really do want it bad enough, you will do whatever it takes and never give in until you get it!

4. What advice would you give a candidate who wants to join our team of superstars? The Christmas parties are awesome!

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5. If I weren’t so damn good at my job, I’d probably be: the travelling nomad, travelling the world as a national geographic photographer.

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6. I have a Bulldog named Mimco

7. What’s the most inspiring part of your job? Seeing the clients smile and knowing we are making a difference!

8. If I were a superhero, my superpower would be to slow down time.

9. When I was 5, I was pretty sure I’d be a fighter pilot

Lily

Program Coordinator

Lily

Program Coordinator

0473 128 883

lily@supportsquad.org

1. In another life, I'm pretty sure A life-long world traveller or farmer.

2. If I won the lottery tomorrow I would: Hold onto it for a bit and think about my choices wisely. After much consideration, travelling would probably be at the top of my list though.

3. The best piece of advice I’ve ever been given is: Instead of getting lost in the past or the future, enjoy what is happening right in front of you.

4. What advice would you give a candidate who wants to join our team of superstars? Come in with an open mind, be easy going and open to learning more.

5. If I weren’t so damn good at my job, I’d probably be:An Electrician because before Support Squad I was offered an apprenticeship.

6. What's the most inspiring part of your job? Seeing clients get the most out of their NDIS plans and achieve their goals!

7. I have a cat named Figgy as a pet.

8. What’s the most inspiring part of your job: Seeing that the things you do helps the participants or just makes them happy.

9. If I were a superhero, my superpower would be: Having the ability to make everyone happy. However, when I was a kid I wanted to be able to fly so I could get to different parts of the world without going on a plane.

10. When I was 5, I was pretty sure I’d be: Working on projects with Dad.

Sharon Marie

Program Coordinator

Sharon Marie

Program Coordinator

0473 128 883

sharon@supportsquad.org

1. In another life, I’m pretty sure I was: The Queen of Everything

2. If I won the lottery tomorrow I would: Laugh and Laugh and Laugh

3. The best piece of advice I’ve ever been given is: The difference between a flower and a weed, is simply a judgement

4. What advice would you give a candidate who wants to join our team of superstars?

5. Realise you have more to learn from the Participants than to teach.

6. If I weren’t so damn good at my job, I’d probably be: A Human Rights Lawyer

7. I have a Cat named Chase as a pet.

8. What’s the most inspiring part of your job: The Participants!

9. If I were a superhero, my superpower would be: Not need to breathe air eg You could fly in space, swim endlessly underwater

10. When I was 5, I was pretty sure I’d be: A Nun

Zach

Program Coordinator

Zach

Program Coordinator

0473 128 883

zach@supportsquad.org

1. In another life, I’m pretty sure I was: Holding down the fort somewhere.

2. If I won the lottery tomorrow I would: Invest, move to Utah and give everyone in my family some money.

3. The best piece of advice I’ve ever been given is: My mum said this to me when I was younger “Do the things others won’t to get the things others don’t”.

4. What advice would you give a candidate who wants to join our team of superstars? To be confident and bring good energy to the team.

6. I have an English mastiff named Augustus as pet.

8. If I were a superhero, my superpower would be: Whatever Venom and spider have.

9. When I was 5, I was pretty sure I’d be: A professional basketball player but I learnt very quickly that I wasn’t going to be tall enough.

Jordan

Compliance Officer

Jordan

Compliance Officer

jordan@supportsquad.org

SUPPORT SQUAD SUPERSTAR POSITION: Compliance Officer

1. In another life, I’m pretty sure I was a race car driver!

2. If I won the lottery tomorrow I would…… How much we talking?

4. What advice would you give a candidate who wants to join our team of superstars? The Christmas parties are awesome!

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5. If I weren’t so damn good at my job, I’d probably be: the travelling nomad, travelling the world as a national geographic photographer.

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6. I have a Bulldog named Mimco

7. What’s the most inspiring part of your job? Seeing the clients smile and knowing we are making a difference!

8. If I were a superhero, my superpower would be to slow down time.

9. When I was 5, I was pretty sure I’d be a fighter pilot

Lily

Program Coordinator

Lily

Program Coordinator

0473 128 883

lily@supportsquad.org

1. In another life, I'm pretty sure A life-long world traveller or farmer.

2. If I won the lottery tomorrow I would: Hold onto it for a bit and think about my choices wisely. After much consideration, travelling would probably be at the top of my list though.

3. The best piece of advice I’ve ever been given is: Instead of getting lost in the past or the future, enjoy what is happening right in front of you.

4. What advice would you give a candidate who wants to join our team of superstars? Come in with an open mind, be easy going and open to learning more.

5. If I weren’t so damn good at my job, I’d probably be:An Electrician because before Support Squad I was offered an apprenticeship.

6. What's the most inspiring part of your job? Seeing clients get the most out of their NDIS plans and achieve their goals!

7. I have a cat named Figgy as a pet.

8. What’s the most inspiring part of your job: Seeing that the things you do helps the participants or just makes them happy.

10. When I was 5, I was pretty sure I’d be: Working on projects with Dad.

“I enjoy working in a position where I can see clients lives changing for the better, giving them more opportunities and hopes for their future, opportunities they never dreamed of. It’s what drives me to do my all, and it is a truly rewarding experience.” – Lahra”

Team

Meet our awesome team

Lahra

Emma

Marie

Sarah

Nikki

Josh

Tanya

Elise

Trysten

Zach

Connor

Rebekah

Chelsea

Jo

Jordan

Lily

Sharon Marie

Zach

Jordan

Lily

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